Mexicana Sharm Resort, Sharm el-Sheikh

The hotel is set in a quiet area amidst beautifully kept mature gardens, close to the old market area of Sharm. The rooms offer a 1990's vibe with a touch of modern comfort, including a big LCD TV overlooking the smaller pool, although the bathroom with badly tiled walls could use an update. The service is warm and welcoming, especially from the bar staff like Mohammed at the pool bar, but the management team could benefit from some customer service coaching. The location near Naama Bay and attractions like 'il Mercato' mall provides convenience. The dining experience, while serving similar food choices, lacks diversity in options. The hotel offers good facilities overall, but chips and corn flakes may not appeal to all guests.

The hotel is situated in beautifully kept mature gardens, providing a peaceful atmosphere. The rooms are cleaned daily with fresh towels, ensuring a comfortable stay. The friendly staff, especially Mohammed at the pool bar and dining room, made our experience truly enjoyable. However, the management team could use some improvement in customer service skills.

The hotel is conveniently located near the old market area of Sharm, allowing easy access to local attractions. The rooms are meticulously cleaned daily and offer a selection of English channels for entertainment. While the service is top-notch with extremely friendly staff, there is room for improvement in the management team's customer service skills. The dining experience offers a variety of food options but lacks some variety.

The hotel is situated in a quiet area, surrounded by beautifully kept mature gardens, near the old market area of Sharm. The rooms are spacious and come with clean towels every day, a double fold-out bed for the kids, a welcome drink, and a large balcony with good views. The service is excellent with extremely friendly staff, particularly Mohammed at the pool bar and dining room, who made us feel very welcome at Mexicana. However, some improvement is needed in the management team's customer service skills. The dining experience offers similar food options with fish dishes but lacks variety. The facilities are modern and convenient for a pleasant stay.

I had a wonderful stay at the hotel. The rooms were spotless and cozy, perfect for families with the fun towel shapes made by the housekeeper. The large balcony offered stunning views, and the double fold-out bed was a great extra touch for the kids. The beds were incredibly comfortable, ensuring a restful night's sleep.